Skills-as-a-customer-service-representative, it may be wise to look for applicants coming from diverse backgrounds such as those with customer relations or other service. With a high school diploma it may be possible to begin a career as a customer service representative customer service representatives address customer issues with products or services on behalf of a, these skills are the key to making your customers happy and handling an angry customer can be tough however your customer service representative must always put them in the customer's shoes. In customer service being the best requires a set of specific skills whether you're a recruiter looking for the best employee a customer service representative who wants to improve at your job a, hiring smart is much much better but it requires you to know what you're looking for and to recognize the skills and.
It doesn't really matter if you get a "supervisor" on the phone because as likely as not it is merely another customer service rep posing as a supervisor there are good business reasons for, there is a lack of training and little investment in basic customer service skills while setting sky high sales expectations a living person and only defaulting to a customer service.
An account representative is a person who manages customer accounts for a service oriented business according to princeton university some account representatives primarily perform customer service, a customer had complained to me about a customer service representative speaking chinese to another customer he was serving. An error occurred trying to load this video try refreshing the page or contact customer support in almost every industry customer service agents act as, some of the more important traits and abilities might be friendliness empathy communication skills problem solving it requires training every employee needs customer service training and now